IT Supervisor

Job description / Role

Job Description

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Raya Smart Buildings; one of Raya's subsidiaries is hiring IT Supervisor

What will you do?
- Oversee the design, implementation, and maintenance of the mall's network infrastructure, including LANs, WANs, and wireless networks
- Manage and maintain server systems, workstations, and other IT equipment, ensuring optimal performance and security
- Provide technical support to staff, tenants, and customers, resolving hardware, software, and network issues promptly
- Implement and enforce security measures to protect the IT systems and data from threats such as malware, unauthorized access, and cyberattacks
- Manage relationships with IT vendors and service providers, negotiating contracts and ensuring quality of service
- Coordinate and oversee IT projects, such as network upgrades, system installations, and software implementations
- Coordinate and cooperate with RDC in the centralized functions
- Providing a centralized help desk for employees to address all IT support and issues.

- Minimum of 3-5 years of experience in the same role
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Relevant IT certifications, such as CompTIA Network+ or Cisco Certified Network Associate (CCNA)
- Strong knowledge of network technologies, server administration, and IT security best practices
- Ability to diagnose and resolve complex technical issues
- Proficiency in various operating systems, network protocols, and IT security tools

About the Company

Raya Holding for Financial Investments, a leading investment conglomerate, established in 1999 in Egypt with a vision to be a market leader and to grow into a solid financial conglomerate with multifaceted operations.

Headquarter located in Cairo, Egypt; Raya Holding is managing a diversified investment portfolio of 13 lines of business in the various industries of e-payment, information technology, contact center, smart buildings, consumer electronics, food and beverage, land transport, PET remanufacturing, automotive, FMCG and home appliances

Raya Holding is listed in the Egyptian Exchange (EGX) since 2005, while the company empowers more than 12,000 proficient employees, accommodating to a wide international customer base from offices based in Egypt, Saudi Arabia, UAE, Qatar, Poland, Nigeria and Tanzania.

Raya's Lines of Business include; Aman for e-payments, Aman for Financial Services, BariQ, Ostool, Raya Contact Center, Raya Foods, Raya Information Technology, Raya Food Trading, Raya Restaurants, Raya Smart Buildings, Raya Trade, Raya Auto and Haier - Raya Electric.