Housekeeping Training Manager

Job description / Role

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Job Description

Housekeeping Training Manager:

To succeed in this role, you will need to have excellent time management skills and be able to multitask effectively. Strong communication skills are a must as you will be interacting with hotel guests, department heads, and housekeeping staff regularly. A Housekeeping Manager job description often requires experience in hospitality management and a comprehensive knowledge of housekeeping standards and practices. If you are passionate about hospitality and want to lead a dedicated team, this could be the perfect job for you.

Housekeeping Training Manager Responsibilities:

- Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers.
- Develop individualized and group training programs that address specific business needs.
- Develop training manuals that target tangible results.
- Implement effective and purposeful training methods.
- Effectively manage the training budget.
- Evaluate organizational performance to ensure that training is meeting business needs and improving performance.
- Assess employees' skills, performance and productivity to identify areas of improvement.
- Drive brand values and philosophy through all training and development activities.
- Effectively communicate with team members, trainers and management.
- Create a curriculum to facilitate strategic training based on the organization's goals.
- Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.
- Manage the technologies and technical personnel required to develop, manage and deliver training.
- Keep abreast of training trends, developments and best practices.
- Managing the department budget and monitoring expenses.
- Developing and implementing policies and procedures related to housekeeping services.
- Coordinating with maintenance to ensure timely repairs and maintenance of rooms and public areas.
- Overseeing and coordinating the work activities of cleaning personnel to meet health and cleanliness standards.

Qualifications

- Excellent written, verbal and interpersonal communication skills.
- Superb track record in developing and executing successful training programs.
- Critical thinker with innovative problem-solving skills.
- Highly computer literate with proficiency in MS Office and related business and communication tools.
- Familiar with traditional and modern training processes.
- Fantastic organizational and time management skills.
- Strategic and creative mindset.
- Meticulous attention to detail.

Additional Information

Hotel Overview: Overlooking one of Cairo's most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt's corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.
The spectacular reception leads the way to 540 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.