Head of VGE - Vodafone

Vistas Global

Doha, Qatar

Ref: RP019-04

Job description / Role

Employment: Full Time

Role purpose:

To lead the Vodafone Global Enterprise Qatar Sales Channels. Accountable for overall leadership, development and revenue/margin for all of the Inbound and Outbound Vodafone Global Enterprise Accounts operating in the Qatar. The key objectives are to optimise acquisition and revenue growth across voice, data, managed mobility services and total communications solutions. Achievement of revenue/margin targets and customer satisfaction are primary deliverable.

Key accountabilities and decision ownership
• Shared responsibility for Enterprise strategy creation & achievement.
• Ownership of Vodafone Global Enterprise sales strategy vision, creation & execution in Qatar
• Take the lead on specific projects, gaining support from peers & colleagues within Vodafone Qatar, Vodafone Global Enterprise and Vodafone Group.
• Proactively create & use industry networks to drive thought leadership & define best practice models & drivers for change.
• Create positive industry relationships that will benefit Vodafone’s commercial position (internal & external).

Requirements:

Core competencies, knowledge and experience
• Track record of successful International sales leadership and delivery against targets over the last 5 years
• Established sales methodology of leading and managing sales teams through transformational change – from product to solutions
• Demonstrated ability to operate in a matrix organisation where targets are held at both local and global levels and success requires the delivery of both
• Strong personal leadership that ensures C-level engagement within customers

Must have technical / professional qualifications:
• Professional Qualification Degree
• Experience of unified communications and fixed telecommunications
• Sales management experience of leading teams
• Over five years’ experience of managing through managers

Key performance indicators [max 3]:
• Deliver VGE Annual Targets in revenue and margin form OpCo and Group and have responsibility for OPEX for team
• Lead, coach & develop well motivated, capable & highly performing Sales force
• Act as the corporate customer advocate to influence proposition development and the customer experience processes

Direct reports:
• Global Account Managers and National Account Managers

About the Company

Vistas Global is a diversified group of businesses with interests in technology (Vistas Global WLL, Momenta WLL), human capital, media (Vistas Media ME-FZ LLC), digital, food & beverage (Nushi, Haagen Dazs, Caliburger, Kamats), engineering (Vistas Security, Vistas Engineering) and real estate.

The group was founded by Suraj Thampi, an entrepreneur who pioneered the business process outsourcing concept in the Middle East in 1998. Having successfully built and sold three companies previously, Vistas is now his fourth venture in the region. In a short period of time, Vistas has emerged as one of the largest professional service companies in the region, employing over 1,300 people across 5 continents, 8 Offices and 5 Time Zones.

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