Claims Officer

Job description / Role

Monitor and timely process claims related to Nakilat’s commercially managed fleet, collaborate and align with all related stakeholders internally to get the best possible outcomes via the charterparty terms and/or support in negotiations with the relevant counterparties.

Core Accountabilities:
• Build a well-established knowledge of charter parties and their commercial implications in any regard that may result in exposure to claims.
• Monitor the performance of the vessels against the charter parties and highlight any areas that may result in any demurrage and off-hire claims, as necessary.
• Monitor the performance of the vessels in line with charter party warranties and generate a monthly summary report highlighting any areas of over/underperformance (actual and potential). Further, follow-up immediately with the vessels’ technical manager to address any underperformance observations or concerns.
• Recommend actions to resolve performance issues and continuously work towards the performance and efficiency of the fleet of ships.
• Monitor, track, and execute relevant cost reimbursement claims to charterers while liaising with the relevant internal stakeholders, i.e. Insurance, Finance, Fleet, etc.
• Provide relevant documents and information to successfully address any audit (internal and/or external) requirements.
• Support post fixture operators by ensuring compliance with charter party terms.
• Ensure compliance with proper procedures regarding management and approval of claims with refence to the respective and relevant internal lines of approval.
• Monitor and track the Charterers’ accounts, in collaboration with Finance, from a financial perspective to highlight any areas of concern where transactions would need attention. i.e. Hire, claims, cost reimbursement, etc.
• Facilitate regular meetings with Charterers for business discussions on the topic of claims, as required.

Requirements

Qualifications:
• Degree in Business/Economics/Technical of Marine Engineering or any other relevant field.
• Diploma in ship management and operations (ICS preferred).
• Diploma in ship chartering (ICS preferred).

Experience:
• A minimum of 4 years of relevant experience as a charterer, shipping and commercial operator in a ship-owning company, chartering desk, trading desk, International Oil & Gas Company, or brokerage house.
• Ideally most recent position should involve commercial and post-fixture operations of vessels preferably LNGCs, VLGCs or tankers.

Job Specific Skills:
• Experience in contracts and claims negotiation will be an added advantage.
• Good knowledge of Shipping Commercial management – Chartering and Post-fixture Operations.
• Good record of leading and managing claims negotiations and minimizing commercial exposure.

About the Company

Qatar Gas Transport Company Ltd. (known as Nakilat, which means carriers in Arabic) is a Qatari-listed shipping company established by the State of Qatar to own, operate and manage LNG vessels and to provide shipping and marine-related services to a range of participants within the Qatari hydrocarbon sector. Nakilat is an integral component of the supply chain of some of the largest, most advanced energy projects in the world undertaken by Qatar Petroleum, Qatargas, RasGas and their joint venture partners for the State of Qatar.

Nakilat was established in 2004 and is a joint stock company owned 50% by its founding shareholders and 50% by the public. Nakilat owns 54 LNG vessels, making it the largest LNG ship owner in the world. Our fleet of vessels transport LNG produced from Qatars North Field, the worlds largest non-associated gas field with approximately 15% of the worlds total proven reserves to global markets. These vessels, ordered from Korean shipyards, incorporate the latest technology for safe, reliable and cost-effective transportation of LNG.