Director of Sales and Marketing

Job description / Role

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Job Description

- The DOSM provides professional advisory and executes support service to the GM in order to reach the establishment strategic goals.
- He/she participates in putting the revenue targets for the annual hotel business plan for rooms, F&B and minor operating departments.
- He/She sets and maintains the yield management strategies along with Director of Revenue and GM.
- He/She ensures field sales team is update date with market trends and clients' needs and follows up on their activities' outcome.
- He/she manages and controls department budget and expenditures.
- He/She supervises the Marketing work and the quality and standard of all printings, collaterals and promotions (online, offline)
- Oversees the meeting and Events section making sure targets are met and customers are satisfied.
- He/She manages all aspect of the sales and marketing activities making sure the team is working towards achieving hotel's budget.
- He/she ensures that the Hotel consistently disposes of adequate, motivated and skilled personnel within the sales team.
- He/She provides clear direction, establishes goals and appropriate timeframes.
- He/She manages conflicts and coordinates with all hotel departments.
- HE/she drives all hotels specific programs that affect guest satisfaction and profitability in the hotel
- Demonstrates an ability to set priorities, develops managerial work strategies (using delegation, empowerment, meetings, action plans)
- Conducts regular associate's meetings to keep them all aligned with the goals and well informed about.
- Conducts performance review and evaluate team's performance. Coaches and impact team member development plans within the department.

Requirements

Qualifications

- Must demonstrate and ability to clearly communicate in verbal and written format.
- Builds positive and productive working relationships with customer, subordinates, peers, superiors, and business partners.
- Has the ability to build a team with different opinions, skills, experience and background and lead it to reach the hotel's goal.
- Can handle difficult situations with poise and self-assurance.
- Risk taker and decision maker.
- Is honest, reliable, consistent, professional and ethical
- Is a Solution provider and a decision Maker
- Has Excellent time Management skills
- Must have market Knowledge and experience
- Conveys relevant information in a timely fashion.
- Has the ability to guide, motivate and inspire the team

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.