Housekeeping Manager

Job description / Role

Reporting to the Director of Housekeeping, responsibilities and essential job functions include

- Consistently offer professional, friendly and engaging service
- Supervise the day-to-day operation of the department to ensure service standards are followed
- Maintain all guest rooms, public areas and heart of the house areas; ensuring that the highest standard of cleanliness is met
- Monitor labour costs while ensuring effective scheduling and department productivity
- Assist with preventative maintenance programs while working with the Chief Engineer
- Address guest concerns and react quickly; logging and notifying proper departments as required
- Manage the departmental budget in a fiscally responsible manner
- Ensure effective communication, including coaching and performance management
- Attend regularly scheduled departmental meetings
- Follow departmental policies and procedures
- Report necessary maintenance items
- Follow all safety and sanitation policies
- Other duties as assigned

Requirements

What we're looking for

- 2 years relevant experience in a similar supervisory role; preferably in a large hotel , Resort and Villas
- Excellent detailed knowledge of housekeeping operations
- Basic training skills
- Excellent interpersonal, communication (verbal and written), organization, multi tasking, problem solving skills; detail oriented
- Proficient with Microsoft Office suite required

Additional Information

- Opportunity to join the first Raffles in Bahrain
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.