Job closed
Ref: OP779-05
Job description / Role
6 Month Consultancy
Job purpose
- Assist IT Systems Manager in the implementation and operations of the core IT systems including Customer Activation System (CAS), mobile Sales (mSales), Commission Engine, CRM & Billing, ERP, API Proxy and Middleware
- Responsible for the operation and support of the core IT systems
- Support BI/Integration Analyst in integration requirements
- Manage and document releases
Key accountabilities
- Availability and responsiveness of the core IT systems
- Documentation of the operational procedures of the systems
- Vendor relationship including development, support and maintenance
Frameworks, boundaries and decision-making authority
- Reporting to IT Systems Manager
- Weekly alignment session with line manager
Measurement criteria
- Delivery of reliable systems functionalities on time, and within budget
- Robust operations and maintenance of core IT systems and services
Requirements:
- Bachelor or Masters degree in telecommunications or IT degree with Telecom Experi-ence.
- Additional training courses and seminars is a plus
- Business studies would be welcomed
- Scrum training/certification is a plus
Professional qualification
- At least five years of technical experience working with ERP, CRM, Activation systems, and/or similar enterprise applications, and relational databases.
- Track record of successful management of the implementation of enterprise systems
- Knowledge of mobile network technologies.
- Work in an Agile development environment that enforces Scrum methodology is a plus
- SQL query knowledge
- Java programming experience is a plus.
- Integration Services and API experience.
- Experience in managing supplier relationships
- .NET programming experience.
- PMP/Prince2 is a plus
Other skills
- Possess a strong performance and results orientation
- Able to apply high level analytical and creative problem-solving skills
- Excellent communication and analysis skills
- Creative, flexible, resilient and fun to work with
- Possess a strong performance and results orientation
- Fluent in English
- Procedure documentation
- Transforming business requirements into technical requirements
About the Company
We started out as 3 young ambitious guys frustrated with the small fish, big pond and battery farm approach to recruitment and resourcing. So we leapt. We started the kind of recruitment firm we\\'d always wanted to work for but had never found.
Four years and a few office moves on, 3 have become almost 40 (and rising). We\\'ve grown steadily, adding more specialist recruiters to adapt to the changing market and needs of our clients. We\\'re happy to say that we have a great staff retention rate, because, here it seems the kind of agency we wanted to work for, wasn\\'t such a crazy idea after all.