Workshop Supervisor - FAMCO

Job description / Role

Workshop Supervisor - FAMCO - RAK

FAMCO (Al-Futtaim Auto & Machinery Co.) is a market leading supplier of products & services to a diverse range of industries & commercial undertakings covering the transportation, construction, manufacturing, warehousing, oil & gas and marine sectors. FAMCO serves these industries with world-class brands like Volvo Trucks, Volvo Buses, Volvo Construction Equipment, Merlo, Ingersoll Rand, Linde, Dexion, Yanmar, Himoinsa, Stanley Proto, Fenner, Bruynzeel, Mobel Linea, Meco, Bott, Stertil, Hart & Nassau.

FAMCO has operations in Dubai, Abu Dhabi, Al Ain & Ras Al Khaimah. The company's development and success has been based on an in-depth understanding of customer needs and the dedication of its skilled staff.

FAMCO is committed to providing outstanding second-to-none service levels to customers and to maintaining quality, safety and environmental standards at the highest possible levels. FAMCO is an ISO 9001:2008 & ISO 14001:2004 certified company.

We are looking to recruit a Workshop Supervisorto join ourTruck and Bus Divisionin RAK. The workshop foreman will be responsible for carrying out accurate diagnostics based on symptoms and fault codes from vehicles and effective repairs on vehicles and equipment, thereby providing complete customer satisfaction with due regard to relevant quality and safety standards.

Description:

* Diagnostic and repair  work to be completed by the originally promised delivery date and time
* Jobs to be completed within the final quoted price
* All diagnostics and repairs to be completed right first time
* Emergency calls to be attended at site within 4 hours

Job Context:

* Willingness to take share of the work load,
* To act honestly and with integrity
* To take initiative in the interest of customer service or business opportunity

Minimum Qualifications and Knowledge: Apprentice, ITI, Diploma

Minimum Experience:8 years
Job-Specific Skills: Refer attached list of competence elements from Volvo Truck Competence Portal that cover
1. Brand, Organization and Processes
2. Products
4. Systems, Applications and Information
5. Health, Safety and Environment
6. Working Practices

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.