Senior Technical Engineer - Integration (UAE National)

Job description / Role

At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers 'Fly Better'. Join the Emirates Group IT Team in Dubai. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world's largest international airline and become a vital part of our cutting-edge information and technology team as Senior Technical Engineer.

In this role as Senior Technical Engineer-Integration, you need to Design and support IT solutions for the EK Group. Working as part of a design and support team, the Senior Technical Engineer will design, develop, support, and deliver robust and cost-effective solutions for both business and IT-led initiatives including solution development and cost estimations, configuration and deployment, business base development and approval. To support, contribute, and ensure solution compliance to the enterprise architecture, production processes, QMS, and other EG-IT standards. To support, contribute, and ensure the development of the roadmap of the concerned technology roadmap aligning with IT strategy.

Job Outline:

- Provide expert technical consultancy and guidance to EG-IT dealing within the technology area and act as lead technical member in the Project team delivering the work packages assigned.
- Develop IT Solutions that meet customer requirements. Ensure that the design is robust, appropriate, and of high quality conforming to corporate standards and in line with the technical strategy.
- Ensure that the developed architecture/solution meets the service level requirements in terms of expected availability, capacity, continuity, security, performance, and reliability. Ensuring that the developed architecture/solution meets the service level requirements in terms of expected availability, capacity, continuity, security, performance, and reliability.
- Foster the development of high-performing technical teams to meet strategic architectural objectives.
- Develop Solution architectures for assigned projects with established EA standards and also support the development of technology advancements and adaptation of new technologies.
- Collaborate with other IT Technology Teams to implement ongoing monitoring of the relevant technology to ensure severity 1 & 2 Incidents are configured within EMS.
- Provide guidance to Project managers / Technology Team Managers for solution definition, technical design, and development of in-house developed solutions. These are to be delivered as per agreed costs and timescales to meet signed-off functional, technical, and process requirements.
- Ensure that assigned incidents are resolved within the agreed Service Levels and problems are defined and analyzed in line with the Problem Management Process. Ensure that solutions to problems meet the architectural and security standards within the technology area and that impact on the business is minimized. Own & manage changes within the Technology Area.
- Publish and maintain high-quality documentation for the technology area. Working within the standard templates and documentation guidelines which includes detailed design, configuration details, support procedures, operations manuals, and deployment architecture.
- Manage "End of Life" replacement of equipment and/or software within the technology area to ensure conformance to technical standards and support the Technology initiatives and directions.
- Ensure the process and Enhancement specifications are translated into effective programs with error-free code using the enterprise development tools, methods, and languages.

Requirements

Qualification:

- Degree or Honours (12+3 or equivalent) Information Technology
- Experience of 8+ years in Information Technology.

Knowledge/skills:

- ITIL and AGILE Frameworks
- Agile and DevOps practice, servant leadership principles
- Cloud expertise -experience with leading public clouds, VMware-based private cloud
- Automation expertise -Terraforms, Ansible, Jenkins, shell scripting
- Interpersonal skills, Influence, and Negotiation
- Organizing for Outcomes, attention to detail and quality
- Analytical and problem-solving skills
- Able to take up responsibilities/ownership and steer to success as a team.
- Cloud platforms - Specialty or Architecture level
- Minimum 6 years experience in infrastructure (systems and software platforms) design, implementation, and administration.
- Minimum 4 years of Integration product support experience covering technologies such as TIBCO suite Products (EMS, BW, BW6, BW Container Edition, ActiveSpaces), IBM WebSphere MQ, and Jenkins.
- Hold expertise in Microservices, Event-driven solutions, API Gateway products like APIGEE, Integration solutions in the cloud (IPaaS like Snaplogic), and data streaming platforms like Kafka and Solace.
- LINUX knowledge with scripting skills.
- Must have experience in working in DevOps and AGILE methodology (preferably SAFEe. Experience with Confluence and JIRA.
- Must have the passion and skills to improve and increase efficiency at pace with automation.
- Should be able to cater to Infra as a Code requirement with popular tools/languages like Ansible, Terraform, etc. Able to work with repositories like GIT and BitBucket.
- Fully aware of cloud concepts and container-based applications - especially Hybrid cloud functioning.
- Must be aware of popular public cloud - MS Azure, AWS - about the products and features in each offering.
- Must have the basic skills to use Splunk, ELK, AppDynamics, Prometheus, and Grafana for dashboards.
- Should have a general awareness of Networks, ServiceNow, servers, service mesh, operators for containers, mTLS, SSO, SAML, and NoSQL DBs.

About the Company

A fast-growing international airline with one of the youngest fleets in the sky and more than 400 awards for excellence worldwide.