Systems Engineer L2 - Managed Services

Job description / Role

Systems Engineer L2 - Managed Services
Location : Riyadh, KSA
Role Type : Permanent

Description
The proposed position will be for a member of a managed services technical team, which is responsible for infrastructure, systems, functions and services related issues (operations, 2nd level support). The engineer will be working in a group of IT experts locally and within multiple projects to cover the required services functionalities and availability.

Role and Responsibilities
- Requires travelling based on work needs, when not on site, Engineers will be assisting in the development of project plans, designs and documentation for future sites.
- Daily operations and administration of the IT infrastructure
- Service and change requests fulfilment such as patch management and provisioning of infrastructure resources
- Security Administration
- Performance monitoring and management which includes proactive capacity planning and utilization monitoring to maintain the quality of service
- End-point security, software distribution support
- Azure and Office 365 provisioning
- Cloud services management and provisioning such as AD Azure, Office365 services, email exchange, and email security e.g. forti-mail, Google cloud.
- Patch management and firmware upgrade for the network, server, storage, security and end-point devices.
- Data Centers management
- Other infrastructure services management and provisioning such as email notification gateway i.e. SMTP, and enterprise storage.
- Administer system up to Windows Server OS, DNS, AD
- Network Attached Storage (NAS) and Storage Area Network (SAN) Administration
- Storage space provision and administration
- Backup and recovery administration like (Commvault, networker)
- Endpoint security policy support
- Servers and Services performance fine tuning and fault management
- Inventory and Asset Management for Server and Storage equipment.
- Software distribution support services leveraging SCCM

Requirements

Job Requirements
- Bachelor degree in computer engineering or science
- +4 years of experience in the same field
- Professional certifications are required

About the Company

We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.

ManpowerGroup powers the success of many of the world's most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise - 3600 offices in over 80 countries - we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service.

ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement.

Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including:

• IT & Telecommunications
• Engineering & Construction, Oil & Gas
• Banking, Finance & Legal
• Sales & Business Development
• Marketing, Public Relations & Communications
• Human Resources & Training
• Customer & Support Services (Secretarial and Administrative)
• Operational, Supply Chain & Logistics
• Executive Recruitment
• Emiratization Solutions
• Recruitment Program Outsourcing Solutions
• Managed Service Provider Solutions
• Talent Based Outsourcing Solutions
• Outsourced Staffing Solutions