Vice President, Operations

Job description / Role

Company Description

At Ennismore we like to think that we do things a little bit differently, we are a small team with big dreams. Working together and delivering what we say we will is really important to us.

Established in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

In this role has been newly created due to the rapid expansion of the All-Inclusive Collection resorts in Egypt - we are seeking an experienced Vice President, Operations to support the Managing Director, Rixos & All-Inclusive - Egypt will oversee the hotel operations and ensure efficient and effective delivery of services to guests.

The Vice President, Operations will be responsible for overseeing all aspects of Hotel Operations, in conjunction with the General Managers.

Job Description

Scope

- Develop and implement strategies for operational excellence, guest satisfaction, and revenue growth
- Monitor financial performance and develop budgets, ensuring profitability and return on investment
- Develop and maintain relationships with key stakeholders, including hotel owners, investors, and vendors
- Lead and motivate a team of managers and staff to achieve operational and financial targets
- Develop and maintain brand standards and ensure adherence across all properties
- Oversee sales and marketing efforts, including developing and implementing strategies to increase occupancy and revenue
- Ensure compliance with all legal and regulatory requirements
- Stay abreast of industry trends and best practices and make recommendations for improvements
- Foster a culture of innovation, collaboration, and excellence across the organization

Requirements

Qualifications

- Ideally a Bachelor's degree in hospitality management, business administration, or a related field
- Minimum of 20 years of progressive experience in hotel operations, with at least 5 years in above property role(s) in Operations
- Proven track record of driving operational excellence, delivering outstanding guest experiences, and achieving financial targets
- Strong financial acumen and experience managing budgets and financial performance
- Excellent communication, leadership, and interpersonal skills, ideally Arabic speaking
- Ability to build and maintain strong relationships with key stakeholders
- Demonstrated strategic thinking and problem-solving skills
- Ability to lead and motivate a team to achieve common goals
- Luxury resort experience Middle East and/or Asia
- All-Inclusive Resort experience is essential

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.