Job description / Role
About the role
Purpose of the job
Responsible for day-to-day operational management of all activities to perform full clerical, administrative and general office duties through providing administrative support.
Duties and responsibilities
- Compose and prepare memos, correspondences, agreements, reports and other professional documents using automated systems including Microsoft word, Excel and Power Point.
- Assist Customer Service teams in the related admin work.
- Attend meetings and provide minutes of meeting, agenda and following on action points.
- Responsible for weekly & monthly reporting, projects filing & documentation.
- Coordinate & manage department events, meetings, travel arrangements, expenses and manage all document workflow.
- Gather collective projects information from all teams
- Manage the filing & record keeping of all employees related documents such as HR, appraisals, headcount, stationary and office supplies, office equipment; new hires or new requests.
- Ensure facilities requests are communicated and implemented .
- Issue and follow up on domestic and international travel arrangements.
- Plan meeting schedules and events.
- Prioritize and perform a variety of tasks with minimal direction.
- Use specific knowledge of airlines, airports, ground transportation, cities, and accommodations to make thoughtful, well-planned travel arrangements taking into account individual preferences, budget and time constraints .
- Conduct productive internet information searches as needed.
- Handle requests aiming at meeting tight deadlines and rearrange multiple priorities.
- Prepare expense reports, purchase requisitions, process invoices, and track deliverables and payment status order.
- Maintain various office supplies and equipment and assist in special projects as needed .
- Maintain organizational charts, headcount and staffing requisition records.
- Responsible for ordering and maintaining supplies for department.
- Prepare the departments logistics such as stationary, supplies, equipment, etc.
- Review all documents prior to submission to the Customer service Chief Officer to ensure their accuracy and compliance with company policies and procedures with a necessary brief, if needed.
- Maintain confidentiality with respect to all issues, correspondences and reports.
- Responsible for maintaining building conditions and coordinate with the facility teams, and any concerned teams to make sure it is always in good shape and well maintained.
Requirements
Job specification
Education
- Bachelor's degree from a recognized university.
Experience
- 1-2 years of experience in administrative tasks..
Skills and abilities
- Excellent writing skills both Arabic and English.
- Good communication and presentation skills.
- Ability to organize, multi-task &meet deadlines.
- Good knowledge of Microsoft Office.
- Ability to work under stress.
About the Company
Orange is one of the world’s leading telecommunications operators with sales of 43.5 billion euros in 2022 and 136,000 employees worldwide at 31 December 2022, including 75,000 employees in France. The Group has a total customer base of 287 million customers worldwide at 31 December 2022, including 242 million mobile customers and 24 million fixed broadband customers. The Group is present in 26 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business.